POSITION DESCRIPTION
Managing the portfolio of consumer banking products and driving sales performance across various channels requires a strong analytical mindset, strategic thinking, and leadership skills to effectively manage the team and achieve business objectives.
DUTY & RESPONSIBILITY
- Identify new business opportunities across geographies, products, sectors, and industries, and choose the target market and segments to grow the consumer banking business portfolio.
- Customer insight analysis (age group, income, behavior, etc.)
- Data insight and analysis.
- Create data dashboards, graphs, and visualizations as needed by stakeholders.
- Promotions, campaigns, and cashback performance management for all products under Consumer Banking.
- Design and build tracking tools to track all sales incentive payments.
- Work with IT and stakeholders to rectify data errors, address missing information, and establish data fields for validating the accuracy of consumer banking product data for business strategic usage. Build a master data spreadsheet for monitoring all product performance under consumer banking.
- Manage the UAT process of consumer projects toward timely implementation.
- Monitor the insurance schedule and update customers' status in the master data spreadsheet.
- Help to allocate a yearly or quarterly budget to each consumer product and monitor each product's performance compared to the budget.
- Assist in providing sales marketing, strategies, and initiative to the business team and management.
- Provide sales performance and customer feedback to management.
- Delinquency Management and Insight Analysis.
- Occasionally, help collect market and economic data from the Internet for business strategy usage.
QUALIFICATION
- Bachelor degree in Banking, Finance, Accounting, Economics, Business Administration, Data Science, IT, or other relevant degree.
- Knowledge of data collection, analysis, and presentation.
- Sound knowledge of banking business.
- Ability to work independently and as a team in an effective and efficient manner.
- I am able to work under pressure and possess good time management skills.
- Strong analytic skills; be able to analyze all factors (internal and external) effecting sales performance.
- Good at Excel spreadsheets, Word, PowerPoint, and Power BL shall be a plus.
- Good command in Khmer and English.
- Good at doing research on the Internet.
- Strong team building, communication, and problem solving.
- Having initiative and being able to work with minimum supervision and with different stakeholders.
- At least 4 years of related work experience is preferred.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
