POSITION DESCRIPTION
Supervisor, Corporate Merchant will be responsible for acquiring and onboarding the organized merchant (OM) for digital banking products, including QR Pay, POS, WeChat, Alipay, UPI QR, and e-commerce merchants, especially corporate merchants. S/he will work closely with the support team for onboarding the customers for e-commerce with digital product marketing for activating the acquired merchant.
DUTY & RESPONSIBILITY
- Responsible for acquiring and onboarding organized merchants (OM) for Canadia Bank's digital banking solutions.
- Identify and target key potential merchants that strategically align with the profile and preferences of Canadia Bank app users, with a primary focus on F&B chains, marts, supermarkets, hospitality businesses, and other high-frequency payment merchants mainly in Phnom Penh.
- Lead and supervise the sales team to achieve acquisition targets for Corporate POS, e-commerce, KHQR, WeChat Pay, Alipay+, and UPI QR merchants.
- Coordinate with the merchant service team to process new merchant registrations and ensure the installation of merchant solutions and POS systems at merchant locations.
- Follow up and support the onboarding process for QR Pay, POS, WeChat Pay, Alipay+, UPI QR, and e-commerce merchants to ensure smooth activation.
- Work closely with the Digital Product Marketing Team to activate newly acquired merchants and customers (post-acquisition) for QR, POS, and e-commerce solutions, and provide feedback or propose ideas for merchant activation campaigns.
- Build and maintain strong relationships with key merchants and strategic partners to support long-term business growth and collaboration.
- Support coordination with merchants for marketing campaigns, promotions, and partnership initiatives.
- Perform other related tasks as assigned by the Manager, Corporate Merchant.
QUALIFICATION
- Bachelor's degree in Business Administration or relevant field with strong sales experience
- At least 3-4 years' experience in handling key accounts for FMCG companies and/or corporate sales with the telecom or banking sector.
- Customer focus with a proven ability to understand the merchant profile and present solutions that respond to their business needs.
- Pleasant personality with good communication and PR skills.
- Be accountable and able to work under pressure.
- Good command of English. Chinese is a plus.
- Acceptable office computing skill: PowerPoint presentation skills are a plus.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
