POSITION DESCRIPTION
This role focuses on growing deposits for the bank with a primary focus on sales. Provide training and coaching to the team and branch sales staff to achieve high sales performance.
DUTY & RESPONSIBILITY
- Referral of a new company, payroll agreement to increase the number of employee banking accounts at branches.
- Provide training and coaching to the team and deposit sales staff onsite at the branch on selling skills and products/services.
- On time support branches, customer requests and inquiries by joining discussions with related stakeholders for solutions.
- Monitor deposit sale staff performance, including daily sales pipeline reports, and push sales for all deposit products across all channels, including newly launched products/services.
- Coordinate with the branch and related stakeholders to implement the new project assigned.
- Seek to cooperate with and onboard product/service providers in various private sectors to promote payment via mobile banking, corporate internet banking, CASA accounts, and KHQR and offer varieties as well as more convenience in digital channels for CNB account holders.
- Review the process/guideline and provide comments for improvement and customer satisfaction.
- Perform other duties as assigned.
QUALIFICATION
- Bachelor's Degree in Management, Finance and Banking, or a related field.
- At least 3 years of experience in the banking sector, preferably in branch operations or product management.
- A strong desire to work in a team and deal with challenges.
- Good negotiation and internal & external relationship-building skills.
- Strong customer service and result-oriented personality.
- Strong leadership skills, people management, and team-building skills.
- High initiative, commitment, good communication, and problem-solving skills.
- Computer literacy and English language proficiency.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
