DUTY & RESPONSIBILITY
- Support Head of Department in developing strategy to boost up transactions, volumes, and fee incomes of SWIFT remittance business, and identifying strategic growth opportunities for International Instant Payment services.
- Understand customer's needs and develop such products) and process(es) with related stakeholders for both OTC and digital banking channel for SWIFT remittance services, as well as international instant payment services.
- Review and update products/services feature to ensure customer satisfaction, product profitability and market competitiveness for both cross-border business lines.
- Monitoring SWIFT / Instant Payment products and service performance and prepare report for Managements.
- Be a contact person to response all inquiries from sales team and related department regarding to SWIFT remittance and International Instant Payment service issues and improvement.
- Conduct research, analyses, and propose business opportunities to meet market demand.
- Work with Branches, Marketing, and internal stakeholders to promote SWIFT remittance and International Instant Payment business to achieve bank target.
- Ensure the projects are properly managed and tracked to meet project timeline for implementation.
- Conduct training or sharing session for both internal and external clients that related to SWIFT remittance and International Instant Payment business.
- Other tasks are assigned by line manager or Managements.
QUALIFICATION
- Bachelor degree or higher academic education is required.
- Having at least 5 years of relevant banking experience to the role needed.
- Possessing effective communication skills with team, stakeholders across all BUs, departments, branches. Good leadership and negotiation skills.
- Understand well about API connection and digital transformation.
- Used to manage business projects including product, process development and relevant initiatives to improve transactional banking services.
- Fluent in English, Khmer and other languages.
- Having strong commitment to deliver assignment, project to be assigned, working on tight/urgent deadline completion once required.
- Having good work ethic, integrity and collaboration team spirit.
- Willing to learn new things and be adaptable for various working environment.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
