JOB SUMMARY
To make sure that the daily work of all branches effectively complies with policies and procedures and other regulations of the bank to improve the audit rating of the branches.
DUTY & RESPONSIBILITY
- Review the Internal Audit Report and join the audit exit meeting.
- Review supporting documents from branches before loan disbursement.
- Support and work with the regional head to follow up with branches and ensure on-time implementation of audit findings.
- Conduct regular branch visits to provide recommendations, solutions, and instructions to branch management and staff to ensure compliance with the bank's policies and procedures.
- Perform spot checks on branch vault access and ATM cash replenishment processes.
- Organize training sessions and share insights with key branch staff to strengthen internal controls.
- Offer support to branches on adherence to guidelines and common audit findings.
- Identify root causes of any weaknesses and suggest improvements.
- Review existing processes and guidelines for improvements.
- Strictly adhere to the bank's Code of Conduct and Human Resource Policy, taking prompt action to stop and report any violations or misconduct.
- Perform other duties as assigned.
QUALIFICATION
- University degree in banking, finance, economics, accounting, or related fields.
- Minimum 02 years of experience as a branch support officer or in frontline branch operations, specifically as a branch teller or customer service officer.
- Strong communication skills; able to work effectively in challenging environments.
- Good time management skills.
- Strong problem-solving skills and a professional, skeptical approach.
- Ability to work well under pressure.
- Proficient in both written and spoken English.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
