POSITION DESCRIPTION
Shall contact delinquent accounts to repay overdue payments.
DUTY &RESPONSIBILITY
- On a daily basis, generate a call listing from the system for delinquent accounts.
- Contact customer of overdue customer listing.
- Keep a record of the called customers.
- Check and follow up with BU and Branch for issuing the 1st, 2nd, and 3rd reminder letters and demand letters.
- Submit daily, weekly, and monthly reports to the senior manager/manager of telecollection.
- Other duties as assigned by the senior manager/manager of telecollection.
QUALIFICATION
- Bachelor's Degree in Finance and Banking or other relevant fields.
- At least 1 year of related experience.
- Highly motivated, patient, highly committed, good communication, and others.
- Good communication, problem-solving, and flexibility.
- Good at computer skills.
- Good English, both writing and speaking.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh