Dear Valued Customers,
The current Canadia Bank app will soon be phased out. You will need to use the new Canadia Bank App for all your banking needs. Please download it at your earliest convenience, as access to the old app will end shortly.
The new Canadia Bank App includes all the functions and services of the old app while introducing exciting enhancements! Experience sleek design, maximized performance, and top-notch security. Effortlessly pay bills, transfer money, and manage finances anytime, anywhere. Plus, with our exclusive CanaPoints feature, earn points on every eligible transaction for fantastic rewards!
Important: If you haven’t yet downloaded the new app, please do so and activate now. Click here to learn more.
This transition is part of our ongoing effort to enhance your digital banking experience.
Find out more about the new Canadia Bank App here.
Thank you for your continued support.
Frequently Asked Questions (FAQ)
1. Why is the current Canadia Bank App being phased out?
The new Canadia Bank App offers smarter features, better performance, and enhanced security compared to the old app. Easily pay bills, transfer money, and manage your finances anytime while earning points with CanaPoints. Upgrade now to enjoy these benefits!
2. Will I still have access to my account after the old app is discontinued?
Yes, you still have access to your account information in the new app.
3. Where can I download the new Canadia Bank App?
You can download the new app from the Apple App Store, Google Play Store, or Huawei App Gallery.
4. Do I need to create a new account to use the new Canadia Bank App?
You can log into the new Canadia Bank App using your existing account credentials. Just follow the setup instructions provided when you first open the app. Follow this step.
5. What should I do with the old app if I have the new Canadia Bank App?
You may continue to use both apps for now; however, we strongly encourage you to start using the new Canadia Bank App to enjoy a faster, more seamless banking experience. Once the old version is officially discontinued, only the new app will be supported.
6. What should I do if I face issues during the transition?
If you have any questions or encounter problems, please check the app for guidance, contact our service center 023 868 222, or visit your nearest branch for assistance.
