POSITION DESCRIPTION
Call and resolve performing facility and non-performing facility late payments from DPD 60+.
DUTY & RESPONSIBILITY
- Site visit customers from DPD 60+ to engage customers to resolve the overdue payment through normalization, pay off, restructuring, rescheduling and / or any other resolution scheme.
- Manage the process to initiate legal action on a delinquent account to cc approve.
- Manage the account classification and provision process for delinquent accounts to cc approve.
- Manage the write-off process for the bank to approve.
- Ensure that appropriate classification and provisions are accorded to each customer during loan assessment.
- Generate a listing of delinquent accounts that are more than DPD 90+ and have no resolutions to legal action for issuing a demand letter, or sue them immediately.
- Recommend taking legal action or measures for NPL cases that are non-negotiable, have no resolutions, and have no contact or runaway.
- Do the daily report, weekly report, and monthly report regularly.
- Prepare summary credit proposals and credit proposals such as pay-off, restructuring, normalizing, paying partial, and other requests to cc approve.
- Record and update regularly the delinquent status for any action or management's need.
- Any proposals or requests will be sent to managers for decision-making, then submitted to cc approval.
- Other duties as assigned by Head, NPL Resolution Department.
QUALIFICATION
- Bachelor Degree in Finance and Banking or other relevant fields.
- At least 3 years of related experience.
- High motivation, patience, high commitment, good communication, and others.
- Good communication, problem-solving skills, and flexibility.
- Good computer skills.
- Good English, both in writing and speaking.
- Be able to travel to provinces.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
